Shipping Policy

Insured & Tracked

All orders are shipped fully insured for their declared value via tracked courier service. A signature is required upon delivery for every shipment to ensure your piece arrives safely.

Processing Time

Orders are carefully prepared and dispatched within 1–3 business days of payment confirmation. You will receive a confirmation email with tracking information as soon as your order has shipped.

Domestic Shipping (United States)

• Standard: $20 flat, 3–5 business days from dispatch.
• Expedited: $50 flat, 2–3 business days from dispatch.
• Signature required on all deliveries.

International Shipping

• Estimated delivery: 7–14 business days depending on destination.
• Shipping costs are calculated at checkout based on destination and weight.
• Import duties, taxes, and customs fees are the responsibility of the buyer and are not included in the item price or shipping cost.
• Signature required on all deliveries.

Countries We Ship To

We currently ship to the following countries: United States, Canada, United Kingdom, Australia, France, Germany, Italy, Spain, and Japan. If your country is not listed, please contact us, we may be able to accommodate your order.

Packaging

Every piece is carefully wrapped in acid-free tissue and placed in a branded dust bag. Items are shipped in discreet, unmarked luxury packaging to protect both the item and your privacy. Where original dust bags, boxes, or authenticity cards are included with the item, they are packaged alongside it.

Tracking Information

Tracking details are sent via email as soon as your order is dispatched. You can use the tracking number to monitor your shipment in real time. If you have not received tracking information within 3 business days of placing your order, please contact us at hello@ntvintage.com.

Lost or Damaged Items

In the rare event that an item is lost or damaged in transit, please contact us immediately. All shipments are fully insured and we will manage the claims process on your behalf. We will either replace the item (if available) or issue a full refund.

Contact

For any shipping enquiries, please email hello@ntvintage.com. We respond within one business day.